Frequently Asked Questions
Everything you need to know about your Acqualive shopping experience.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days within the continental US. International delivery times vary by location, usually ranging from 10 to 15 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
Acqualive is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in over 80% of our current collections.